Online Orders – Delivery Policy
- Quick Delivery: We aim to despatch and deliver your order to you as quickly as possible.
- Delivery Method: Orders placed online will be delivered to your door via Courier or by one of our Delivery staff.
- No Signature required: All deliveries for orders placed online will not require a signature unless specifically stated by you.
- Despatch Notification: We will notify you by email when your online placed order has been despatched.
- Delivery Times: We aim to despatch your order within 7 days if your item is in stock. All customers will be personally notified if an order is on back order.
Delivery to Metropolitan areas
Our online store includes the option to select delivery to Metropolitan areas at an additional cost. Metropolitan areas are defined as addresses covered by the following Postal Codes:
- Sydney and suburbs – 1000-1404; 1411-1920; 2000-2249; 2555-2574; 2740-2786
- Melbourne and suburbs – 3000-3210; 3335-3338; 3340; 3427-3429; 3750; 3755; 3757; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977; 8000-8899
- Brisbane and suburbs – 4000-4209
- Perth and suburbs – 6000 — 6001, 6004, 6827, 6830 — 6832, 6837 — 6849
- Adelaide and suburbs – 5000-5199; 5800-5999
- Canberra and suburbs –0200-0250; 2600-2639; 2900-2920
Delivery to Regional areas
There is no obligation to accept our quotation and customers can select “Free Collection” to arrange their own collection and delivery.
Alternatively customers may request a quotation for freight to regional areas by contacting us on firstname.lastname@example.org or 08 9322 6664.
Our online store includes the option to pickup and collect products for free from our Showroom or Warehouse (depending on the location of the product).
Once an order is placed through our online store we will contact you to confirm the collection location and lead time for the preparation of your order.
Our Showroom location is 509 Murray Street, Perth WA 6000 and the opening hours are Mon-Fri 8.30AM to 5.00PM (excluding Public Holidays).
We have several Warehouse locations around the Perth metropolitan area.